FutureSecurefrom TTUK


We’re so confident with the quality, reliability and long term value of our Nakamura Turning Centres that we are now offering a package that takes the risk out of your Nakamura Machine Tool purchase. Available to all first owners of all new Nakamura WT100 and WT150 machine tools, FutureSecure™ offers the following benefits:-


  • 3 Years Machine Unlimited Hours Parts and Labour Warranty
  • A Free Full Machine Service and Geometry Alignment Check at 11 months
  • Guaranteed Buy Back Value in the First Year
  • Guaranteed Trade in Value against a New Nakamura in the first 3 years
  • 24 hour guaranteed Breakdown Response

What does this really mean?

As standard, all new Nakamura Machine Tools offered by Turning Technologies UK Ltd are covered by a one year unlimited hours parts and labour warranty with qualifying repairs free of charge.

FutureSecure™, however, gives you even more peace of mind and includes:


  • A total of 36 months unlimited hours, parts and labour warranty with qualifying repairs free of charge, (therefore protecting your purchase from installation right through until the end of month 36 after the date of installation);

  • A full Machine Service and geometry alignment check and report by TTUK’s factory trained engineers, to be carried out in month 11 and annually until the end of the Preventative Maintenance Agreement;

  • A Guaranteed Buy Back. Provided any recommendations from the full Machine Service have been followed we will buy back the machine at the end of month 12 after installation at a guaranteed 70% of the original Sales Order Confirmation cost after deduction of 3rd party accessory costs.

  • Guaranteed Trade in Value during the first 3 years after installation, if your requirements change we will guarantee the following Trade in Values –

    From month 13 to end of month 36 after installation, you may trade in your machine and receive up to 50% of the cost of the equivalent new price of the same machine model, excluding 3rd party accessory costs, towards the cost of any new Nakamura in the range.

  • Special discounts of 10% off spares and 10% off labour.

  • A 24 working hour response guarantee for warranty breakdowns, where the machine is out of production, occurring at any time during the warranty period under the FutureSecure™ package. If we fail to meet this guarantee a credit note can be claimed to the value of £100.00 that can be used against any goods or services provided by TTUK.

Don’t forget, every new Nakamura also comes with:


  • A dedicated service Helpline.

    All you need to do to benefit from, FutureSecure™ is to:

  • agree to carry out any recommended repairs arising from the full Machine Service carried out 11 months after installation; and
  • sign up to a Preventative Maintenance Agreement with Turning Technologies UK Limited starting from month 13 through to end of month 36.

To give you time to think about it, you may ask to enter into a Preventative Maintenance Agreement at any time from your initial discussions with us right up until the end of the first year after installation.

What is covered by, FutureSecure™?
All original Nakamura supplied machine elements are covered by, FutureSecure™. However, as with all new machines, some things are not. Routine service and maintenance items, natural wear and tear, Operator error damage or non-approved modifications or conversions are not covered by, FutureSecure™. Third party accessories (ie those not originally supplied from Nakamura) come with their own original manufacturers limited warranties.

Maintaining FutureSecure™
Each machine will come with its own unique warranty card and a service book.
The Years 2 and 3 warranty is dependent on agreeing to a Preventative Maintenance Agreement that runs concurrently for the 2nd and 3rd Years and includes servicing and additional special discounts on spares and labour. You must also carry out any recommendations arising from each preventative maintenance visit. On completion of each 12 month service TTUK will activate the warranty extension for a further 12 months up to the full 36 months.

The Guaranteed Buy Back and Trade in Values are subject to the machine being in good working condition, with no faults and to being maintained according to the manufacturer’s specifications (which we ensure provided you have purchased the Preventative Maintenance Agreement). Any damage, faults or items missing from the machine by reference to the machine specified on the original Sales Order Confirmation must be rectified or replaced before we will fulfil the terms of the guarantee.

TTUK
BTMA MTA SBAC
Engineering Technology Group